Frequently asked questions.
Clear answers about our cleaning, companionship and practical support services. If there is anything else you would like to know, we are happy to help.
Frequently asked questions.
Does ALEVRA provide medical or personal care?
No. ALEVRA provides non-medical companionship and practical everyday support only. We do not provide personal care, nursing, medical treatment, medication administration, clinical assessments or emergency medical assistance.
Can you accompany someone to an appointment?
Yes. We can provide friendly companionship and practical assistance during appointments. We do not give medical advice, make clinical decisions or act as a healthcare professional.
Can cleaning and companionship be combined?
Yes. We can discuss a tailored arrangement combining cleaning, companionship and appropriate non-medical everyday assistance.
Are your services suitable for older adults?
Our companionship services may suit adults who would welcome conversation, social visits and everyday assistance. We will discuss individual needs to determine whether the service is appropriate.
Can I arrange a service for a family member?
Yes. We can discuss arrangements with family members while respecting the individual’s consent, wishes, dignity and privacy.
Do you offer regular cleaning?
Yes. We offer weekly, fortnightly and monthly cleaning, as well as deep cleans, end-of-tenancy and holiday-home cleaning.
Are services tailored to individual needs?
Yes. We discuss the tasks, preferred visit frequency and boundaries before agreeing an appropriate arrangement.
How can I request a quote?
Use our website contact form or email info@alevraservices.co.uk to discuss your requirements.
Support with clear boundaries.
ALEVRA offers non-medical companionship and practical everyday assistance. We do not provide personal care, nursing, medical treatment, medication administration or emergency medical assistance. If you are unsure whether a service is suitable, please contact us before booking.